Harbour Plumbing and Gas
An owner who was under a sink when the phone rang, writing quotes after dinner and spending Sunday on invoices. By month 3:
- Time back, every month52 hoursOffice work down from 69 hours to 17, about a third of a full-time role.
- Money back, every monthA$10,440A$8,100 in work won, plus 52 hours × A$45 (A$2,340).
- Cash freed, onceA$24,000Paid in 26 days instead of 38.
Where it goes: a deposit on a second van, training up an apprentice, and Sundays off.
Example business and figures. Money back is shown before NinoLabs, AI and software costs.
What changed in one working dayEach step shows what it used to cost.
-
Before: 7 calls a week went to voicemail.
The phone rings under a sink, and the job still gets booked
Every call and message gets an answer. Emergencies go straight to the on-call phone, and the rest get booked.
7 missed calls a week × 1 in 3 is a job × A$450 × 4.3 weeks, plus 2 late messages a week × 1 in 3 × A$450 × 4.3 weeksA$5,805 a month
-
Before: 12 quotes a month went quiet.
The quote goes out from the van
Send photos or a voice note and get a draft from your own price list. You approve it. Follow-ups go out on days 2, 5 and 10.
12 quotes a month go quiet × 1 in 3 × A$1,440A$5,760 a month
-
Before: 16 hours a week of office work.
Sunday stops being office day
Sales go into the books daily, and receipts and bills get read automatically. You only see what needs a decision.
16 hours a week × 4.3 weeks × A$45A$3,096 a month
-
Before: paid in 38 days, with A$76,000 waiting.
The money arrives without you chasing it
The invoice goes out when the job ends. Reminders and a one-tap payment link follow. "Can I pay Friday?" gets logged as a promise to pay.
A$2,000 of invoices a day × 12 days soonerA$24,000 freed
Ridgeline Electric
One electrician and one van, with no office and no one to answer the phone. By month 3:
- Time back, every month22 hoursPaperwork down from 34 hours to 12, close to three working days.
- Money back, every monthUS$3,600US$2,280 in work won, plus 22 hours × US$60 (US$1,320).
- Cash freed, onceUS$8,400Paid in 33 days instead of 47.
Where it goes: better tools, paying off the van, a new certification, and being home for dinner.
Example business and figures. Money back is shown before NinoLabs, AI and software costs.
What changed on one jobFrom the first call to the money arriving.
-
Before: 6 calls a week missed on the job.
A receptionist you never had to hire
You're up a ladder. The call gets answered and the job goes into the calendar. Anything urgent still rings through to you.
6 missed calls a week × 1 in 3 × US$380 × 4.3 weeksUS$3,268 a month
-
Before: 8 quotes a month went quiet.
The quote's approved before you've parked
Talk through the job on the drive home and approve the draft. Follow-ups happen without you having to remember them.
8 quotes a month go quiet × 1 in 4 × US$900US$1,800 a month
-
Before: 8 hours a week at the kitchen table.
Your evenings come back
Invoices, receipts and books get handled as the work happens, so nothing piles up for the kitchen table.
8 hours a week × 4.3 weeks × US$60US$2,064 a month
-
Before: paid in 47 days, with US$28,200 waiting.
You get paid without the awkward call
Reminders go out before the due date, on the day, and at 7, 14 and 30 days after. You never have to chase the people you want to work for again.
US$600 of invoices a day × 14 days soonerUS$8,400 freed
Dar Lina Home
A homeware shop selling through WhatsApp and Instagram, in Arabic and English. By month 3:
- Time back, every month26 hoursOrder questions down from 39 hours to 13.
- Money back, every monthAED 5,220AED 4,180 in orders won, plus 26 hours × AED 40 (AED 1,040).
- Extra orders, every month11 ordersWorth AED 4,180, from buyers who used to go quiet.
Where it goes: sourcing a new product line, better stock photos and ads, and growing without hiring yet.
Example business and figures. Money back is shown before NinoLabs, AI and software costs. Customers pay at checkout, so there's no invoice chasing to fix.
What changed overnightOne night and the morning after.
-
Before: 6 enquiries a week waited until morning.
The shop sells while it's closed
Questions about products and stock get answered at any hour, from your real stock list. Anything unusual goes to you.
6 enquiries a week × 1 in 4 buys × AED 380 × 4.3 weeksAED 2,451 a month
-
Before: 10 leads a week got no follow-up.
Warm leads stop going cold
Follow-ups go out after an hour, a day and three days. The biggest buyers get flagged so you can talk to them yourself.
10 leads a week go quiet × 1 in 5 × AED 380 × 4.3 weeksAED 3,268 a month
-
Before: 30 of these a day, at 3 minutes each.
"Where's my order?" gets answered without you
Order questions get answered from your order system. Complaints and refunds come to a person, and you can take over any conversation.
30 messages a day × 3 minutes × 26 days × AED 40 an hourAED 1,560 a month
Where are you now?
Pick the step that sounds like your business. You don't need to reach the top for it to pay off.
What's on your tab?
Put in your own numbers. The sums are the same ones used above.
Your tab
- Calls and messages missed
- Quotes that went quiet
- Office hours
This is what's at stake, and no one gets all of it back. The real number comes from a 14-day baseline.
Talk to us about these numbersWe measure it before we change anything.
Your numbers come from your own business, and the report shows whether it paid for itself. These systems are still being built, so ask us what's ready for you.
- 1Setup
We set it up around the tools you already use.
- 214-day baseline
The AI only watches and drafts, so we can record where things stand today.
- 3Go live
You decide what it can send alone and what needs your approval.
- 4Monthly report
Time and money back against the baseline, after AI and software costs.